Privacy & Cookies

Updated September 8, 2026

A purchase involves more than the items in your bag. It also involves information that helps a store accept payment, send a parcel and answer a question. This page explains how CALUNOQ handles personal information connected with calunoq.com, and how to contact us about that information.

The information behind a shopping visit

Details you choose to provide

Checkout and customer enquiries can involve your name, email, telephone number, billing and delivery addresses, products and options selected, order history and the messages you send. If you use an account or subscribe to store emails, the relevant account or subscription details are also involved. Payment services process the payment information needed for your chosen checkout method.

Details generated by the store

A visit can generate an IP address, device and browser information, pages requested, shopping interactions and cookie or similar identifiers. Shopify, payment and delivery services may provide transaction, fraud-prevention, order-status or delivery information that helps us complete and support a purchase.

Connecting information to a purpose

Order and contact details help us process purchases, arrange fulfillment, communicate delivery updates and handle cancellations, returns or other support. Transaction records also support accounting, legal obligations and the resolution of disputes. Technical information helps keep the site functioning and identify security problems.

Where the relevant features are used and permitted, information about visits and shopping activity can also support measurement, personalization, marketing and advertising. Promotional communications and optional tracking are subject to applicable consent requirements and the choices available to you. An email subscription can be ended using the unsubscribe link in a promotional email or by contacting us; necessary messages about a purchase can continue.

Who helps process it

Shopify supplies the commerce platform used by CALUNOQ. Information is also handled by services involved in payment, delivery, customer communications, site operation and, where used, measurement or advertising. Each recipient should receive information relevant to its role. We may also disclose information when a binding legal requirement applies, to address fraud or a legal claim, or as part of a business transfer subject to applicable safeguards.

Shopify may process information both on behalf of merchants and for its own services. Depending on the features in use, this can include using interactions with this store, other merchants and Shopify to provide and improve its services. Shopify explains its processing and request options through its privacy information and privacy portal.

Service providers may process information in countries other than the country where you live. The legal protections in those places can differ. Applicable requirements for international processing still apply.

Controls you can use

Visit Your Privacy Choices for the store's available data-sharing and advertising opt-out process. Cookie-preference controls, when displayed, let you manage the options offered for your location. You can also adjust browser cookie settings; blocking cookies needed by the store can affect sign-in, cart and checkout functions.

Cookies can support essential shopping functions, remember preferences and, where enabled, help with analytics or advertising. Which optional technologies operate depends on the services in use, applicable law and your choices. Browser privacy signals will be handled where required by applicable law. A marketing opt-out does not remove information we still need to fulfill a purchase or meet a legal obligation.

Ask for access, a correction or another privacy action

Email support@calunoq.com and describe the request. Depending on your location and the law that applies, you may be entitled to access, correct, delete or receive a copy of personal information; withdraw consent; or object to or opt out of particular uses, including certain sales, sharing or targeted advertising.

We may ask for proportionate information to verify your identity or an authorized representative's authority. We will explain any applicable limitation and respond within the requirements of the relevant law. Exercising a protected privacy right will not result in unlawful discrimination. You may ask us to reconsider a response, exercise any applicable appeal right, or contact the privacy authority responsible for your location.

Records, security and changes

How long information is needed depends on its purpose: completing an order, resolving a support issue, maintaining your preferences, preventing fraud or satisfying a record-keeping requirement. Information should not be kept longer than the relevant purposes and legal obligations require. No online service can promise absolute security; do not email passwords or complete payment-card details.

The store is presented for adult shoppers. Contact us if you believe a child has supplied personal information that should not be held. External websites set their own privacy practices. If this notice changes, the updated date will be shown here and additional notice or consent will be provided when required.

Privacy contact for CALUNOQ: Sal Mora, 6100 Bullard Dr, Oakland, CA 94611, United States. Email support@calunoq.com.